Bakgat Ontwerp will not accept responsibility for orders with spelling errors after the final approval was given. Please double check all aspects before giving the GO AHEAD. In the event of changes after the product has been completed, it will fall onto the client to purchase another.

The colour of printing may vary to the digital designs provided, however we do keep a close eye to make sure it is as close as the approved colour.


Bakgat Ontwerp will not accept any responsibility to colour variations on sublimated products (Sublimated mugs and Sublimated cushions).Designs for sublimated products are approved at the client's own risk as colours may vary from approved design. 

All wooden products (Bamboo, MDF, Wooden Hangers)
may vary as it is a natural product and the grain might
cause lighter or darker engraving.

​Our ribbon selection changes regularly and the 
ribbons used on previous products might not be 
in stock. We will select ribbons to match your 
colour scheme as close as possible.

In the event of an order being cancelled after it was marked as active a 60% cancellation fee will apply to defray costs incurred. 

No returns will be accepted as all products are handmade according to your specific requirements, Only in the event of a product malfunction will returns be accepted for replacement. 

All digital designs remain the intellectual property 
of BakGat Ontwerp. Should you wish to re-use a 
design we created, you will need to obtain written 

Any other design work pertaining to vectorizing of 
logos or re-drawing of artwork that is not print ready
will result in a design fee at our prescribed hourly rate.

Prices shown online are subject to change without any prior notice. 

Invoices sent via the online shop will only be honored for 7 days after which it will be cancelled.